FAQFRAGRANCE & BEAUTYSERVICES
- HOW CAN I RECEIVE NEWS ABOUT CHANEL FRAGRANCES AND BEAUTY PRODUCTS?
- WHERE CAN I BUY CHANEL PRODUCTS?
- HOW DO I FIND A PRODUCT ON THE WEBSITE?
- HOW CAN I RECEIVE A SAMPLE?
- WHAT IF MY SAMPLES ARE MISSING?
- WHAT IS A PRE-ORDER?
- WHAT IS A BACKORDER?
- HOW DO I PLACE A BACKORDER?
- WHEN WILL MY BACKORDER SHIP?
- WHERE WILL MY BACKORDER SHIP?
- WHICH CREDIT CARD WILL BE CHARGED FOR A BACKORDER PURCHASE?
- CAN I CANCEL A BACKORDER?
- WHAT ACTIONS DOES CHANEL TAKE IF COUNTERFEIT GOODS ARE SOLD OVER THE INTERNET?