WHY ARE PRODUCTS DISCONTINUED?
Because CHANEL is at the forefront of colour, we have to retire certain shades and limited-edition products to make room for new creations and collections each season.
Other products are discontinued for various reasons, such as a change in market demands or CHANEL introducing an updated, enhanced product line that effectively replaces an existing line.
However, if you have specific questions about a product you can’t locate online, a CHANEL Customer Care Representative can recommend a replacement. Please call 1.800.550.0005, 24/7.