HOW CAN I RETURN OR EXCHANGE A CHANEL PRODUCT?
We invite you to bring the product you wish to return or exchange to the CHANEL Boutique of your choice (Store Locator) in the country of purchase, in original unworn condition with original sales receipt from a CHANEL Boutique.
You have 14 days from the date of purchase to return it in the United States. If you do not return the product within the original country of purchase, contact us for more details on our international return policy.
Please note that merchandise that has been altered, sale items, and markdown items are not returnable. Refunds will be issued in the original form of payment. Please note that cash, debit card, and travelers check purchases will be refunded via check in the mail.