HOW CAN I OBTAIN A COPY OF AN INVOICE OR PROOF OF PURCHASE?
An invoice is issued for each purchase. CHANEL does not issue any duplicate invoices or certificates of value, in accordance with the provisions stated in the terms and conditions for sale.
However, in the event of theft or loss of the product, it is possible to obtain a duplicate by providing supporting documents (copy of complaint form, affidavit, and a copy of your ID card).
You can contact a Customer Care Advisor either online or by telephone at 1.800.550.0005, 24/7, so that we may assist you.