HOW CAN I RECEIVE A TAX REFUND WHEN MAKING A PURCHASE (EXCLUDING DEPARTMENT STORES)?
For tourists with purchases greater than SGD$100, you can request for a tax refund eTRS ticket in our boutiques with presentation of your original passport accompanied by a valid social visit stamp.
We invite you to apply for your GST refund using the eTRS Tickets at the eTRS self-help kiosk in the airports and depart with the goods via Changi International Airport Departure Hall / Seletar Airport Passenger Terminal within 2 months from the date of purchase.
For more information on tax refunds please refer to this website.
If you like to check on the status of your refunds, you may contact:
Global Tax Free Pte Ltd
Address: 14 Robinson Road
#12-02 Far East Finance Building
Singapore 048545
Telephone: Weekdays from 9:00 AM to 6:00 PM: (65) 6513 3756; Weekdays after 6:00 PM, Weekends and Public Holiday: (65) 6546 5074
Website: crc.global-taxfree.com.sg
Email: crc.helpdesk@global-taxfree.com