HOW CAN I RETURN OR EXCHANGE A CHANEL PRODUCT?
We invite you to bring the product you wish to return or exchange to the CHANEL Boutique of your choice (Store Locator) in the country of purchase, in its original packaging and accompanied by the original receipt and tax refund export sales form where applicable.
You have 14 days from the date of purchase to return it in Malaysia. If you do not return the product within the original country of purchase, contact us for more details on our international return policy.
Please note that you cannot return purchases made in Malaysia if the tax refund export sales form has already been validated by customs.