HOW CAN I RECEIVE A TAX REFUND WHEN MAKING A PURCHASE (EXCLUDING DEPARTMENT STORES)?
For all purchases greater than MYR 300, you can receive a tax refund if you are a resident outside of Malaysia and are able to present your original passport. You must leave Malaysia before the end of the third month following your purchase.
In this case, the boutique will give you a tax refund form that you must have validated by customs at the airport before checking in your luggage.
The validated tax refund form must be submitted to the partner of our tax refund service provider (GLOBAL BLUE) for an immediate refund in cash of maximum MYR 300 at the airport, or refund to your credit card.
If you experience any problems with your refund, you can visit Global Blue website, making sure to provide the following information: tax refund form number, date of purchase, purchase total, and name of boutique, or you can attach a photo of the tax refund form you received.