FAQWATCHESSERVICES

CHANEL watches have successfully passed the most rigorous reliability tests devised by Swiss watchmaking professionals. They are therefore guaranteed against all manufacturing defects for two years from the date of purchase, which is marked on the International Guarantee Certificate. This guarantee is total (parts and labor).

However, these two guarantees exclude the following:

• Damage caused by accidents or by misuse of the watch (violent shock, crushing, rough handling of the clasp, etc.);
• Damage caused by repairs or dismantling not carried out by a CHANEL watchmaking workshop or an authorized CHANEL watchmaking workshop;
• The consequences of normal use and aging of the watch. It also excludes leather straps, given their specific nature.

For more information about the terms and conditions for CHANEL guarantees, please refer to our Care & Services section.