HOW CAN I RETURN OR EXCHANGE A PAIR OF CHANEL GLASSES?
We invite you to bring the product you wish to exchange to the CHANEL Boutique of your choice (Store Locator) in the country of purchase, in its original packaging and accompanied by the original receipt and authenticity card (for leather goods).
You have 14 days from the date of purchase to exchange it in Hong Kong Macau. If you do not exchange the product within the original country of purchase, Contact us for more details on our international exchange policy.
For eyewear purchased at an authorized CHANEL eyewear retailer, please contact the retailer for their terms and conditions.