HOW OFTEN SHOULD I RECEIVE A PERSONALISED CONSULTATION?
As a general rule, we recommend that you receive a consultation at least twice a year, when the seasons change or each time you repurchase a CHANEL product. However, other factors can cause changes in your skin: recovering from illness, stress, a specific climatic environment or even a simple change of lifestyle. It is therefore preferable to seek personalized recommendations from a beauty advisor.
To receive a consultation, please visit one of our authorized CHANEL retailers, of which you can find a list in the Store Locator section, or contact the Customer Service Department of the CHANEL Online Boutique by calling 1-888-924-2635, Monday - Thursday, 9:00 a.m. - 5:00 p.m. ET, Friday, 9:00 a.m. – 3:30 p.m. ET.